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Return Policy

Easy Returns & Exchanges

Covillow’s goal is to provide you with a product that provides unmatched privacy, comfort and convenience for breastfeeding mothers.  Our commitment goes beyond using the highest quality and newest designer fabric and materials, carefully hand sewn with pride in the United States.   We guarantee them.

General Return Policy

If our products do not meet your expectations, simply return them following the instructions below for an exchange or refund.

We cannot extend our offer to replace or refund product unless it is new, unworn/unwashed condition and still have the original tags and packaging. Any defects must be reported within 30 days of purchase for a refund or replacement. All returned pieces will be thoroughly examined and items that do not meet our return qualifications will be sent back at the customer’s expense.

Returns for items purchased from a retailer other than Covillow.com

If you purchased your items from one of our retailers, please contact the retailer for their return policy. We are unable to accept returns purchased from retail outlets.

Returns and Exchanges: For purchases made at Covillow.com

Please include a copy of the original invoice –or– a note with:

  1. Invoice #
  2. Name & Telephone #
  3. Return Shipping Address
  4. What items are being returned & why
  5. Indicate if you want us to exchange the product or provide a refund.

PLEASE NOTE:  Refunds must be received, with a copy of the invoice, within 30 days of purchase, and refunds can only be made to the credit card used to purchase the product.

Return Address:

Covillow, LLC

Attn: Returns

5401 S. FM 1626 Suite 170-481

Kyle, TX 78640

5401 S. FM 1626 Suite 170-481, Kyle TX 78640  •  855-232-6634